FOOLPROOF BASIC TRAINING

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“This is the kind of training my staff could use every year. Whether it's staff turnover, new patients, new equipment, new processes – there's always a need for staff to be trained, or re-trained, in the basics. This series of seminars is perfect for that." 

This is a comment we hear frequently from the dentists we work with. They know when employees lack training in the basics of running a successful practice, frustration, increased stress and employee turnover are inevitable – and very, very expensive!

“Foolproof Basic Training” is a series of hands-on, participation-oriented workshops, (designed to fit in convenient half-day formats), that provides not only theory but practical insights to help ensure success in three core ‘profit centers’:

WORKSHOP: Foolproof Appointment Scheduling
Learning how to schedule appropriately for your practice is key not only to meeting  production goals but to running a schedule that really works, for both the patient and the team. We will show you how you can:

• Motivate patients to schedule when YOU want them to
• Create (in minutes) an ideal daily “blueprint” to schedule for productivity and maximum profitability 
• Learn and practice verbal skills that minimize costly cancellations and no-shows

Materials fee: There may be a materials fee involved with this workshop depending on meeting planner needs. Group discounts available.

WORKSHOP: Foolproof Payment Arrangements
Asking for and receiving the payment you deserve is one of the most important, and often difficult, responsibilities you and your staff face - day in and day out. But there are simple and easy-to-learn techniques to make sure everyone wins. Learn how to:

• Take away  sound financial guidelines that are easy to understand and easy to implement
• Communicate financial expectations in a clear and caring manner
• Collect 98% or more (and minimize the time, effort and dollars spent doing it!)

Materials fee: There may be a materials fee involved with this workshop depending on meeting planner needs. Group discounts available.

Note: Foolproof Payment Arrangements is a workshop, and should not be confused with Perfect Payment Arrangements, which is taught in a lecture format.

WORKSHOP: Foolproof Administrative Solutions for Re-care
You work hard to find new patients, and even harder to keep them. So why do some patients just fade away? It's a problem every dental practice faces, but there are easy solutions you can implement that will make a difference. For instance, you will learn:

• Learn communication skills to keep patients active and involved
• Avoid the 3 key mistakes that allow patients to “slip away”
• Keep your hygiene department productive and profitable – and your hygienists happy!

Materials fee: There may be a materials fee involved with this workshop depending on meeting planner needs. Group discounts available.

Each workshop is one-half day. Participant limit = 100

Other programs: The Doctor as CEO: Plan Your Way to Success and Profitability, Rejuvenate Your Practice, New Patient Experience, "Perfect" Payment Arrangements, Foolproof Basic Training, How to Assemble a Winning Team